UX research and strategy
You're eager to take your physical product online but unsure where to start the digital journey.
————— OR —————
Your initial product launch was a success, and now you're looking to evolve it further. However, your team has differing opinions on the next steps.
————— OR —————
You've noticed increasing drop-off rates and lower-than-expected conversion rates, and it's leaving you puzzled.
Is this you?
If you're nodding your head, then I'm here for you.
Often, these challenges - along with many others - are rooted in a lack of data on how your customers and/or end users actually behave and think.
Let me help you get that data. And start working based on insights - not assumptions.
I can help
User Experience Research Services
In-house UX research bootcamps
Service: Within a few days I’ll help your PM/POs and UX designers to level up their research skills they need to get meaningful insights.
ROI: Faster product decisions based on facts, instead of assumptions. Increased user satisfaction. A team with a more diverse skillset.
UX Strategy and Roadmap
Service: Let's create a personalized UX strategy and roadmap to align your business goals with user needs.
ROI: More efficient resource allocation, better product planning through a user-centric backlog and sustained business growth.
Navigation Design
Service: I'll work on optimizing the structure and navigation of your digital products for user-friendly experiences.
ROI: Reduced support costs, more engaged users and lower drop-off rates.
Usability Testing
Service: I'll bring real users in to test your product and iron out usability issues for a better user experience.
ROI: You'll save on development costs by catching issues early, get to market faster, and keep your customers coming back.
Persona creation
Service: I’ll develop detailed user personas that reflect your audience's needs and goals, based on qualitative interviews with your target group.
ROI: Clarity on your roadmap and an increased understanding of your users and how to retain them.
User Experience Audits
Service: I'll dive deep into your product or website to uncover pain points and opportunities for improvement.
ROI: Expect to see happier users, reduced bounce rates, increased conversions, and a growing customer base.